End User License Agreement

Last updated: June 12, 2026 · Version 2026-06-12

This End User License Agreement (this "Agreement") is between Jet Lens, LLC, a Florida limited liability company ("JetLens", "we", "us"), and the organization or individual accessing or using the JetLens software ("Customer", "you"). It governs every use of the Service by you and your Authorized Users.

By creating an account, clicking to accept, executing an Order Form that references this Agreement, or using the Service, you accept this Agreement. If you accept on behalf of an organization, you represent that you have authority to bind that organization.

1. Definitions

"Service" means the JetLens software-as-a-service platform, including its web and installed (PWA) applications, application programming interfaces, AI-assisted features, and related documentation.
"Software" means all software comprised in or underlying the Service, including source code, object code, user interfaces, designs, data models, algorithms, AI prompts and orchestration, and documentation.
"Customer Data" means data, records, and content that you or your Authorized Users submit to the Service.
"Authorized Users" means your employees and contractors whom you permit to use the Service under your account.
"Order Form" means an ordering document or online signup that references this Agreement and states the subscription plan, term, and fees.

2. License grant

Subject to this Agreement and payment of applicable fees, JetLens grants you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Service during your subscription term, solely for your internal business operations and solely by your Authorized Users.

Your subscription is a right of access. It is not a sale, and it transfers no ownership of, or other rights in, the Software to you or to any other party. No license or other right is granted by implication, estoppel, or otherwise except as expressly stated in this Agreement.

3. Ownership; intellectual property

As between the parties, JetLens owns and retains all right, title, and interest in and to the Service and the Software, including all copies, modifications, improvements, and derivative works, and all intellectual property rights in them (including copyrights, trade secrets, trademarks, and any patent rights). The Software is protected by United States copyright law and international treaties, and is the subject of a copyright registration application filed with the U.S. Copyright Office.

Nothing in this Agreement, in any Order Form, or in any course of dealing transfers ownership of the Software or any part of it to you.
You will not assert ownership of, register, or attempt to register any intellectual property right in the Software or anything confusingly similar to it, and you will not challenge JetLens's ownership of the Software.
Use of the Service under your branding or within your organization does not make the Software "your" system, a work made for hire, or a joint work.
"JetLens" and the JetLens logos are trademarks of Jet Lens, LLC. No trademark license is granted.
All rights not expressly granted are reserved by JetLens.

4. Restrictions

You will not, and will not permit anyone to:

copy, modify, translate, or create derivative works of the Software;
reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code, structure, or underlying ideas of the Software, except to the extent such restriction is prohibited by applicable law;
sell, resell, rent, lease, sublicense, distribute, white-label, or rebrand the Service, or represent the Service or Software as your own product or as developed by or for you;
remove, obscure, or alter any proprietary notices (including copyright and trademark notices) in the Service;
access or use the Service to build, train, or improve a competing product or service, or copy its features, user interface, or workflows for that purpose;
publish benchmarks or performance evaluations of the Service without JetLens's prior written consent;
circumvent or interfere with security, access-control, or usage limits of the Service; or
use the Service in violation of applicable law, including export control and sanctions laws.

5. Customer Data

You own your Customer Data. JetLens claims no ownership of it. You grant JetLens a limited, non-exclusive license to host, process, transmit, and display Customer Data solely as necessary to provide, secure, support, and improve the Service and as described in our Privacy Policy. Upon termination you may export your Customer Data as described in Section 12.

For clarity: ownership of Customer Data does not extend to the Software. The records you create in JetLens are yours; the system that creates, stores, and presents them is and remains JetLens's.

6. AI features; data isolation

The Service includes AI-assisted features. JetLens commits to the following with respect to them:

No training on Customer Data. JetLens does not use Customer Data to train, fine-tune, or improve any machine learning or AI model, whether JetLens's own or a third party's, and contractually requires the same of its AI subprocessors.
Information isolation. AI features are grounded exclusively in the requesting customer's own organization-scoped data. Customer Data is never used to generate responses, insights, or outputs for any other customer.
No model-side retention. AI subprocessors process Customer Data only to return the requested output and do not retain it for model training. Current subprocessors and their roles are listed at /legal/subprocessors.
AI outputs are decision support, not a substitute for the judgment of your certificated personnel (see Section 10).

7. Feedback

If you provide suggestions, ideas, or other feedback about the Service, JetLens may use them without restriction or obligation, and you grant JetLens a perpetual, irrevocable, worldwide, royalty-free license to do so. Feedback does not give you any ownership in the Software or in anything JetLens builds from it.

8. Third-party and open-source components

The Service includes third-party and open-source components that are licensed under their own terms. Those terms apply to those components only and do not grant you any rights in JetLens's proprietary Software.

9. Confidentiality

Each party will protect the other's non-public information received under this Agreement with at least reasonable care, use it only to perform under this Agreement, and not disclose it to third parties except to personnel and advisors bound by comparable obligations, or as required by law with prompt notice where permitted. The Software, its non-public documentation, and security information are JetLens's confidential information; Customer Data is yours.

10. Warranty disclaimer; aviation responsibility

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, except as expressly stated in an Order Form.

JetLens supports maintenance, compliance, and quality workflows; it does not replace your regulatory obligations or the judgment of your certificated personnel. You remain responsible for compliance with your operating authority (FAA, EASA, ANAC, DGAC, or other).

11. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, or consequential damages, and JetLens's aggregate liability arising out of or relating to the Service will not exceed the greater of US$100 or the fees you paid to JetLens in the twelve (12) months preceding the event giving rise to the claim. These limits do not apply to your breach of Sections 3 (Ownership) or 4 (Restrictions).

12. Term, termination, and effect

This Agreement applies for as long as you have a subscription or otherwise use the Service.
JetLens may suspend or terminate access immediately for breach of Sections 3 or 4, non-payment, or risk to the Service or other customers; either party may otherwise terminate as stated in the applicable Order Form or our Terms of Service.
On termination, all licenses granted to you end and you must stop using the Service. For 30 days after termination we will make Customer Data available for export in machine-readable form, after which it is deleted from JetLens's systems (including subprocessor systems) subject to the retention obligations in the Privacy Policy. Upon written request, JetLens will provide written confirmation that deletion is complete.
Sections 3–11 and 13–16 survive termination.

13. U.S. Government end users; export

The Software is "commercial computer software" and the documentation is "commercial computer software documentation" within the meaning of FAR 12.212 and DFARS 227.7202. Any use by or for the U.S. Government is governed by this Agreement. You will comply with applicable export control and sanctions laws in your use of the Service.

14. General

Order of precedence. If there is a conflict, a mutually executed Order Form controls over this Agreement, and this Agreement controls over the Terms of Service with respect to licensing and intellectual-property ownership.
Assignment. You may not assign this Agreement without JetLens's prior written consent, except to a successor in a merger or sale of substantially all assets with notice to JetLens.
Entire agreement. This Agreement, the Terms of Service, the Privacy Policy, and any Order Form are the entire agreement regarding the Service and supersede prior or contemporaneous understandings. Terms on a purchase order or vendor-registration portal do not modify this Agreement.
Severability; waiver. If a provision is unenforceable, the remainder stays in effect. A failure to enforce is not a waiver.
Updates. We may update this Agreement; material changes take effect 30 days after posting or notice, and continued use constitutes acceptance.

15. Governing law; venue

This Agreement is governed by the laws of the State of Florida, USA, without regard to conflict-of-law principles. The exclusive venue for disputes is the state or federal courts located in Broward County, Florida, and each party consents to their jurisdiction. JetLens may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property.

16. Contact

Questions about this Agreement, or requests for a countersigned copy for procurement: legal@jetlens.io.